Profile and account security
Open Settings to update your profile and configure two-factor authentication.
Update your profile
You can change your first name, last name, and phone number. Your verified email address is read-only in the dashboard; contact support if it needs to change.
Profile information identifies you across workspaces and team activity. Keep it accurate and avoid placing secrets or unrelated personal information in profile fields.
Set up two-factor authentication
Two-factor authentication uses an authenticator app that generates a six-digit code.
Select Set up MFA
In Settings, find Two-factor authentication and select Set up MFA.
Confirm your password
Enter your current Infralane password to authorize setup.
Connect an authenticator
Scan the QR code with your authenticator app. If scanning is unavailable, use the manual setup key.
Protect the setup key
Treat the QR code and manual key like a password. Do not save them in chat, email, screenshots, source code, or application environment variables.
Verify and enable MFA
Enter a current six-digit code from the authenticator, then select Verify and enable MFA. Generating or scanning the setup key alone does not enable MFA. If a code is rejected, confirm the account and your device clock, then retry with a fresh code.
Once enabled, sign out at a safe time and verify sign-in with a new code.
Before enabling MFA on a critical account, make sure your authenticator is backed up or transferable according to your organization’s policy. Store any approved recovery information in your organization’s secure password manager.
Disable MFA
Select Disable MFA, enter your current password and a fresh authenticator code, then complete the confirmation. Re-enable it promptly after replacing a device or resolving the reason for disabling it.
Account security checklist
- use a unique password stored in a trusted password manager;
- enable MFA;
- never share sign-in or MFA codes;
- review workspace memberships and privileged roles;
- sign out from shared devices;
- rotate any credential that appears in logs or screenshots;
- contact support through an official channel if you suspect account access.
Notification preferences
Open Settings → Notifications to choose in-app and email channels for deployment successes/failures, resource-pool failures, hosted charges and payment failures. Save your preferences. They apply across workspaces to future events and emails still waiting to be sent. Disabling a notification does not cancel a deployment or payment.
Password reset
Use Forgot password on the sign-in page. Follow the link sent to your email and choose a new, unique password. If a reset link is invalid or expired, request a new one rather than forwarding the old link.
Delete your account
Account deletion is handled manually. Follow the account-deletion instructions to email Infralane support and request permanent deletion of your account and associated personal data.